Your chats stay yours.
With an account, new chats are saved in your browser, not on our servers; a guest's are saved on our servers. Here's what that means.
What we keep
For a chat in your browser: that it exists, when, which character it's with, its settings, how many lines were sent and what each reply cost. That runs the daily limit. Not a word of what was said. A girlfriend or boyfriend you make on the Create tab is kept on our servers too, with the photo drawn for them: not listed anywhere, and only you can chat with them. If you turn on notifications for a character, we also keep the address your browser gave us for them, and your time zone. When the character then writes first, the chat goes to the AI service as it does for any reply, and the notification never carries a word of it.
How a reply is written
Each time you write, the chat so far passes through our server to the AI service that writes the reply, and the reply comes back the same way. For a chat in your browser, we don't save the words, and the service we use is set not to store them. Your newest line, and the character's line before it, also go to a second service that tells when you ask for a picture and how far an intimate scene has gone; that one may keep them.
Sync, if you want it
Turn on sync for one chat, or for every new one in Account, and the words are saved to your account, so you can open the chat on another device. Our tools never show chat text. Turn sync off and the words leave your account at once; our backups may keep them a while longer. A guest's chats sync from the start: stop syncing one, and only an account can sync it again.
Deleting
Delete a chat from Chats and its words leave this browser and our servers at once; our backups may keep a synced one a while longer. We keep only the counts, and the photos it showed you, which stay in Photos.
What we measure
We count what happens — a chat started, a line sent — never what was said. The screen recordings we use to improve the site never show what you write or your chats. On a page an ad opens, they may show the character's first photo and line, before you write anything. If an ad brought you here, we tell the ad network how far your chat gets (your 1st, 3rd and 10th line) — never what you say. At your 1st and 6th line your browser also loads a tiny image from that network, so it can show you our ads again.
Good to know
A chat in your browser is only there. Clearing browser data loses it, a private window forgets it when you close it, and another device can't open it, so sync it first if that matters. The one exception to all of this: beta testers, who agreed that our team may read their chats to make the characters better. Nobody else's are read.